Order process, Return , Exchanges, Cancellation

**After Placing an Order:**
Upon placing an order, we will send a confirmation email to the registered email address along with photos of the completed product for your review. Please review the photos and confirm if everything is satisfactory by replying to the email. Once confirmed, your order will be shipped by Carada Post.

**Exchanges:**
- **Exchange Policy:** We accept exchanges for items with defects or damages within 30 days of purchase. Please contact us via email or Instagram Direct Message to initiate the exchange process. Exchanges beyond this period cannot be accommodated.

**Returns and Refunds:**
- **Return and Refund Policy:** If you wish to cancel your order and request a refund, we can process refunds for orders cancelled within 1 week of purchase. Please notify us via email or Instagram Direct Message to initiate the cancellation and refund process. A refund, minus any applicable fees, will be issued promptly.

For further details on our policies or for any assistance, please visit our website or contact our customer service team through the provided email or Instagram messaging.